Workers’ Compensation Claims
Workers’ Compensation Claims
Tasked with the complexities and time-consuming requirements of workers’ compensation claims, Kemberton’s deep-rooted proficiency alleviates added burdens as an ideal extension of the revenue cycle. We have highly experienced teams of specialists and innovative technology to navigate state rules and dispute resolution processes (including USDOL) that vastly improves workers’ compensation reimbursement in a more prompt and efficient manner.
Over 40% of patients do not know their Workers’ Comp coverage information
Challenges Kemberton Solves
- Understanding the unique state-by-state complexities of resolving workers’ compensation claims and reporting requirements
- Ensuring the employer has filed the "First Report of Work Injury" to their Workers' Compensation carrier
- Submitting the workers' compensation claim to the wrong payer or third-party administrator (TPA), delaying reimbursement and risking a violation of state filing requirements
- Continuous follow-up needed to ensure claims are being processed and that there are no issues causing a delay
- Verifying reimbursements for accuracy once received and appealing underpayments
Our Workers’ Compensation Claims Process
Step 1 – Identify WC Claims
Take direct electronic feeds of 837 files from providers and clearinghouse partners for claim submission, accelerating our ability to submit claims and turnaround cash.
Step 2 – Confirm Employer & Carrier
Identify or confirm patient’s employer and workers’ compensation carrier as well as filing of accident claim.
Step 3 – Submit WC Claim
Electronically bill and submit required documentation to workers’ compensation carrier.
Step 4 – Follow Up
Follow-up with the workers’ compensation carrier on a regular basis, confirming all necessary documentation was received, until the provider receives payment.
Step 5 – Reconcile
Reconcile payments received against expected reimbursement based on state specific rate table and
appeal underpayments.
Step 6 – Report
Report to your specifications and provide notes scripting into your system as well as access to Kemberton’s system.
Our Results
Here are typical results realized by clients who outsource their workers’ compensation claims to Kemberton: