With multiple payers, attorneys, timely filing deadlines, and CMS guidelines, we specialize in maximizing cash flow while lowering A/R days on these complex and time-consuming motor vehicle accident claims. Our contingency-based MVA collections model has allowed our clients to achieve significant cash realization increases and increased flexibility of internal resources. As an advocate for both the patient and the hospital, we have an experienced team of lawyers, paralegals and associates dedicated to every step of our proven method of specialized revenue recovery.


Critical Motor vehicle claims Challenges

    • Navigating complex regulations, fee schedules, and policy limits

    • Identifying all potential third party payer opportunities given higher reimbursement rates compared to Medicaid, Medicare, and most commercial payers

    • Partner who understands the unique state-by-state complexities of resolving motor vehicle claims.


Our Motor Vehicle Accident Claims (MVA) Collections Process

  1. Focusing initial efforts on payment from first-party; also monitoring 837 feeds from providers and clearinghouse partners to identify accident claims missed at registration. 
  2. Coordinating secondary health insurance benefits in timely manner - and within CMS guidelines.
  3. Following up with third-party insurance and attorneys, filing appropriate liens.
  4. Reporting to clients' specifications and notes scripting/ access to Kemberton's system.


    • Increased MVA claims resolved at a higher reimbursement level
    • Improved claim turnaround time
    • Improved cash collections
    • Reduced days in accounts receivables
    • Redirect your in-house health system staff to focus on more mission-critical revenue cycle operations


These are typical results realized by clients who have chosen to outsource MVA claims processing or have moved from a generic revenue cycle management partner to Kemberton for MVA: 



2x increase in number of motor vehicle accident claims identified



2x increase in claims paid by non-health payers



2-3x increase in % of gross charges paid






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Discover how Northern Arizona Healthcare utilized Kemberton to maximize their MVA and WC reimbursements!

    • Identify an additional 4,179 claims to pursue for reimbursement

    • Convert a full 35% into paid motor vehicle accident claims, up from just 9%

    • Receive an additional $5.3M in payments, a 660% improvement


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What really kept me up at night early in my tenure at Northern Arizona Healthcare was knowing that even though we were doing everything we could to get our revenue integrity numbers up, there was still a ton of viable revenue just being abandoned, because it was too difficult or too time consuming or we just didn’t have the specialized staff to collect it. With Kemberton, I know the team will identify every appropriate payer and exhaust every possible avenue, and therefore bring in as much revenue as possible.

Ryan O'Hara, Chief Revenue Officer, Northern Arizona Healthcare


Kemberton in the News

Changing the way lost revenue is found

Kemberton sat down with Healthcare Finance News and discussed how the Kemberton difference is helping hospitals collect on previously uncollectible claims, generating millions of dollars that would otherwise be lost.

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4 ways hospitals can lower claim denial rates

Kemberton discusses how hospitals can lower claim denial rates. Read these 4 tips to learn how you too can improve revenue cycle performance by lowering claim denial rates.

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Contact one of our MVA experts today.

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